Last Updated: May 22, 2020
This policy covers how RankedVote, LLC, a California limited-liability corporation ("RankedVote," "we," "us," or "our") treats personal and company information that it collects and receives on www.rankedvote.co, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software (the “RankedVote Software”) and services that we offer through our Website (collectively referred to as the “RankedVote Service”).
Our Website, the RankedVote Software and the RankedVote Service are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using the RankedVote Service. If we learn that we have inadvertently collected Personal Data from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us at firstname.lastname@example.org.
RankedVote collects Personal Data and Anonymous Data from you when you visit our site, when you send us information or communications in connection with your use of the RankedVote Service, when you register for the RankedVote Service, and/or when you download and use the RankedVote Software. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data (but does not include Derived Data, which is addressed below); Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
Personal Data You Provide to Us
We collect Personal Data from you, such as first and last name, e-mail and mailing addresses when you register for the RankedVote Service. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you upgrade to a paid account. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail (e.g., in response to a survey about RankedVote or writing support to ask a question), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us. If we conduct a survey in which you participate, we may collect additional profile information. We also collect other types of Personal Data that you provide to us voluntarily and other requested information if you contact us via e-mail regarding support for the RankedVote Service. We may also collect Personal Data at other points in our website that state that Personal Data is being collected.
Should you register for a RankedVote subscription account, we require your billing information in order to process the transaction. We will retain the last 4 digits of your credit card number and credit card type, so that you may identify that card used in the future. A recurring subscription will be created at our payment gateway, which will store your billing information for as long as necessary to carry out the terms of your subscription. Should you cancel your subscription, your billing information will be promptly removed by our payment gateway.
Personal Data Collected by Third Parties
We may receive Personal Data about you from other sources like telephone or fax, from companies that distribute the RankedVote Service by way of a co-branded or private-labeled website, companies that offer their products and/or services via the RankedVote Service, or companies that provide services (such as payment processing services) in connection with the RankedVote Service (collectively, “Partner Companies”). Our Partner Companies may supply us with Personal Data, such as your name and e-mail and mailing address information, in order to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our website in order to perform and improve the RankedVote Service.
Personal Data Collected via Technology
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience while using the RankedVote Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our website and/or the RankedVote Service may not function correctly.
Do Not Track
RankedVote uses your Personal Data in the following ways:
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that render the data personally identifiable to you. We use this Anonymous Data to enhance the content and functionality of the RankedVote Service. RankedVote reserves the right to use Anonymous Data for other purposes and to disclose Anonymous Data to third parties at its discretion.
We may share your Personal Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management, or payment processing for purchases. Partner Companies will have access to your Personal Data only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose. Partner Companies agree in writing to provide the same or greater level of privacy protection as required by RankedVote.
Regardless of any choices you make regarding your Personal Data (as described below), RankedVote may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on RankedVote; (b) protect or defend the rights or property of RankedVote or users of the RankedVote Service; or (c) protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy.
You may access and change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an e-mail to our Customer Support at email@example.com. You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete account information, it will be deleted from the active database, but may remain in our archives.
RankedVote collects Derived Data when you use the RankedVote Service. “Derived Data” means data about the performance of the RankedVote Service, applications, system data (names of plug-ins, etc.), data about transactions taking place and other similar data related to the performance of the RankedVote Service.
Derived Data we collect is primarily used to display performance information back to the User. It is also used by RankedVote personnel to answer questions that Users may have about their account and to develop and improve our products. RankedVote may also aggregate Derived Data across multiple accounts and use this data to create and publish industry benchmarks or comparative application performance metrics.
We may share your Derived Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management or payment processing for purchases.
Partner Companies will have access to your Derived Data only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.
RankedVote may disclose Derived Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on RankedVote; or (b) protect or defend the rights or property of RankedVote or users of the RankedVote Service.
Except as otherwise stated in this policy, we do not generally disclose the Derived Data collected from the RankedVote Service to third parties without consent from you. You expressly consent to the sharing of your Derived Data as described in this policy.
Our Users who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to firstname.lastname@example.org.
RankedVote is committed to protecting the security of your Derived Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Derived Data and Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that RankedVote cannot fully eliminate security risks associated with Derived Data and Personal Data and mistakes and security breaches may happen. RankedVote uses industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If RankedVote learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Service or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and services. We may post a notice on our applicable Websites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable Websites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at email@example.com.
RankedVote personnel undergo rigorous hiring processes. All employees are bound by a confidentiality agreement that covers the protection of all customer information.
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